Frequently Asked Questions?
01. How much do we charge?
The million dollar question! Don't worry, it's no way near as much as that. Our daily rates are comparable to the professional freelance market, which makes it easy for agencies to rebill our services. Get in touch for a personalised quotation for your brief.
02. Do we get involved in pitch work?
Sure we do. In fact, we get asked to help on pitches quite a lot these days - especially for IA/ UX strategy and pitch creative. Working with Zabisco is a great way to put a pitch team together at short notice, without pulling your own resources off other jobs. We can work to your pitch budget or help estimate how long work will take. We don't do work for free though, so please don't ask.
03. Can we work on site at your office?
The short answer is yes, but it really depends on your requirements. Typically, we work from our own studio, offices and lab as we kind of have a UCD buzz about the place that allows us to collaborate and use resources effectively (hence why we're so good and yet so affordable). If you need us on site, we're happy to come to your offices for briefings, meetings and workshops. On special request, we can spend more time on site. Get in touch to discuss your project details and we can let you know what we can do.
04. Do we white label our services?
We can do yes. Many of our agency partners prefer us to be white label if they need to own the client relationship, so we're used to working this way. We also have many clients who we partner with and don't white-label, so we're directly accountable to stakeholders. It's your call how you need to work, but if you need to have a chat about it, feel free to give us a ring.
05. Will we sign a confidentiality agreement?
In most cases yes. We've signed a lot of NDA's over the years, so we'd be happy to take a look at yours and if all is ok, we'll sign it and work within the restrictions accordingly. However, we do prefer to sign our own mutual confidentiality agreement with you where possible, as it covers us both in the very unlikely event of a problem - even better right?